We strive to provide quality products to our customers. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To process your request, customers must provide:
Clear photos of the product
An unboxing video recorded while opening the package
This helps us verify the issue quickly.
Once verified, eligible cases may receive:
Refund to the original payment method, or
Replacement of the product (if applicable)
Please note:
We generally do not require product returns, as most cases are resolved through refunds.
Products that are used, damaged by the customer, or not in original condition may not be eligible for refund.
Shipping charges are non-refundable unless the mistake is from our side